Change Management

Preparing for change:

• Create the vision

• Define the case for change

• Identify the scope of change

• The Potential impact of proposed changes

• Stakeholders engagement

• Change readiness and ability assessment for implementation

Planning for change:

• Change management strategy plan. This will cover process, people, skills, structure, technology, suppliers, assessment and reporting

• Build a change management project board and implementation team

• Identify and schedule tasks for plan development

• Stakeholder contribution, recognition and guidance in plan development

Implementing the change:

• Assess each area impacted by the change. These may include operations, HR, marketing and technology

• Provide recommendations on what and how to enable change

• Brief teams affected and transformation requirements

• Assess the effectiveness of change against desired outcomes in the plan

• Update process document aligned with change transformation

Sustaining change:

• Two post-go-live assessment points. We will look into how the change has been received and measure the success

• Assess change areas against the plan and goals for success

• Provide recommendations for areas not performing in line with expectations

• Prioritise and create change correction programs based on change strategy goals